HOW TO CHECK MY ORDER STATUS
French version here.
For OV and EV (Organisation Validation / Extended Validation) certificates
First, log into your MySSL account at myssl.ssl247.co.uk/.es/.it/.nl/.se/.de/etc…
When you get to your MySSL account, click on "My SSL Certificates" and then "Pending".
![Capture-1-PNG](https://i.ibb.co/VBY9PZX/Capture-1-PNG.png)
When done, you will be able to see your pending certificates. Click on the green button "view my certificate".
![Capture-2-PNG](https://i.ibb.co/d51cF86/Capture-2-PNG.png)
When you are on your certificate details page. Click on 'Contact Vetting'.
![Capture-3-PNG](https://i.ibb.co/W3m9spM/Capture-3-PNG.png)
This will take you to the bottom of the page, to the 'Vetting Notes' tab. You can then send a message directly to the authority and validation teams.
For DV (Domain Validation) certificates
Please go to https://secure.trust-provider.com/products/ORDERSTATUSCHECKER
And select the information as below (do not put any spaces before or after)
![Capture11-PNG](https://i.ibb.co/wM9rmmG/Capture11-PNG.png)